Effective Date: November 6, 2024
Better Neighbourhoods Inc. (“we”, “our”, “us”) operates https://betterneighbourhoods.ca (the “Site”). This Privacy Policy outlines how personal information is collected, used, and shared when you visit or engage with the Site.
Contact Us
For questions or complaints, contact us at studio@betterneighbourhoods.ca.
Who We Are
Our website address is https://betterneighbourhoods.ca. We serve communities throughout Ontario.
Personal Information We Collect
Comments: Information provided in the comments form, plus visitor IP address and browser data for spam prevention.
Cookies: Temporary and persistent cookies for login convenience, site preferences, and security purposes.
Media: Avoid uploading images with location data, as these may be accessible by others.
Embedded Content from Other Websites
Embedded content (e.g., videos, images) from other sites may gather your data, use cookies, or apply third-party tracking.
WooCommerce and Service Purchases
We use WooCommerce to facilitate purchases and bookings for our professional services. When you purchase a service through the Site, we may collect information necessary to process and fulfill your order, including your name, email address, telephone number, billing information, company information, service details, and transaction information.
Payment Processing: Payments made through the Site may be processed through WooPayments or PayPal. Payment information may be collected and processed directly by these third-party payment providers. We do not store complete credit or debit card numbers on our website servers. Payment providers process payment information in accordance with their own privacy policies and security practices.
We use information associated with your order to process payments, provide and administer purchased services, communicate with you about your order, maintain business and transaction records, provide customer support, and comply with applicable legal, tax, and accounting requirements.
WooCommerce may also use cookies and similar technologies necessary to maintain your shopping cart, process checkout, maintain customer sessions, and operate the service-purchasing functionality of the Site.
Information relating to purchases may be retained for as long as reasonably necessary for business, accounting, tax, legal, dispute-resolution, and record-keeping purposes.
WooPayments/Automattic privacy policy: https://automattic.com/privacy.
PayPal privacy policy: https://www.paypal.com/ca/legalhub/paypal/privacy-full.
How We Use Your Personal Information
We use your data to:
- Operate and maintain our Site;
- Communicate with you;
- Detect potential fraud or security issues;
- Enhance our Site’s functionality.
Who We Share Your Data With
We don’t sell your data. Data may be shared for legal compliance or with service providers aiding in site functionality.
Your Rights Over Your Data
For EU Residents: Right to Access, Rectification, Erasure, Restriction, and Data Portability.
For California Residents: Right to Know, Opt-Out, Deletion, and Non-Discrimination.
Where We Send Your Data
Visitor comments may be screened through automated spam detection services, and some data may be shared with third-party providers.
How We Protect Your Data
We implement standard security measures; however, no data transmission is completely secure.
Data Breach Notifications
In case of a data breach, we’ll notify affected users and relevant authorities as per legal requirements.
Changes to This Privacy Policy
Policy updates will be posted here, with the effective date at the top.